Frequently Asked Questions
Here is a list of questions my customers ask me regularly. Click on the question to see the answer. Whenever you look at an answer, you can always hit back in your browser to come back to this list
- Gluten Free Wedding Cakes
- How far in advance should I book?
- How do I book?
- How do I pay?
- How much do your cakes cost?
- How big is a portion?
- What size tiers do I need?
- What flavours of cake do you do?
- How many flavours can I have?
- Can I sample some flavours?
- Do I have to have fruit cake on the bottom?
- Do you only make the cakes on your website?
- What type of flowers should I have on my cake?
- What type of sugar flowers do you make?
- What are your cakes made from?
- Special dietary requirements
- How does delivery work?
- How much does delivery cost?
- How does stand hire work?
- What stands are available to hire?
Gluten Free Wedding Cakes
…. (and other allergy specific recipies)
Having a food allergy or intolerance must really suck. I’ve not really ever experienced anything of that sort, but I feel for those that do have to take extra special care over what they eat.
On that note, I’ve decided that it’s not alright to make having an allergy a burden on any of my customers, which means from now on, all of my allergy specific wedding cakes are now exactly the same price as my regular cakes.
I know great recipies for gluten free and lactose free cakes in almost every flavour that I do, I can also do egg-free wedding cakes, however as these are so soft, they can be a little lumpy (so just be aware).
Before I make a cake like this, I do a deep-clean of my kitchen to make sure there is no chance of contamination or flour in the air. I have a number of friends with quite severe allergies that I make cake for all the time, so you can rest assured that I know what I’m doing when it comes to taking the neccesary care.
How far in advance should I book?
You should book your wedding cake as soon as possible to ensure you can take advantage of my free delivery. I only make two wedding cakes per week, and I am usually booked up for the summer by April/May.
Even if you haven’t decided what sort of wedding cake you would like, you can book a delivery date and we can work out the details later.
Generally, most of my enquiries come between 6 and 18 months before the wedding date, however I can usually accommodate bookings with as little as 6 weeks notice.
If you have less time than that, or have a cake emergency, let me know, and I will do what I can to help.
How do I book?
If you are happy with everything on your quotation, then you should book as soon as possible, as I only make a maximum of two wedding cakes per week. Booking will reserve your slot. Bookings are only accepted at the time you pay your deposit.
To book in an order, a deposit of £50 will be required.
The remaining balance will be due 6 weeks before the delivery date.
How do I pay?
Whether you are paying your deposit or paying off a balance you can use all of the methods of payment below.
Please note that if you want to pay a full balance by credit card, please e-mail me to let me know first.
You can pay by cash, either by dropping it off or I can pick it up during a consultation.
You can pay securely by credit card online:
If you would like to pay for a sample box, click here.
If you would like to pay a deposit, click here.
If you would like to pay your full balance via credit card, then please contact me first.
Please make cheques payable to FlissyCakes, and post them to:FlissyCakes 15 Woodstock Road Altrincham Cheshire WA14 5JB
You can pay by instant bank transfer. Please contact me for the bank account number and sort code details.
I also accept payments by PayPal. My PayPal address is:
How much do your cakes cost?
As each of my wedding cakes are unique for each customer, its hard to provide a definitive price list.
To help you get an idea of how much your cake will cost, I have provided guide prices for each cake in my wedding cake inspiration gallery. When you launch the gallery you will see the guide price at the bottom.
Remember, the price depends on the size, shape, colour, flavour and level of decoration of your cake, so the prices in my gallery really are only guides.
I do pride myself on offering the best prices in the business for professional-quality wedding cakes, so you can be sure you are getting a great deal whether you want a simple two-tier affair, or a nine-tier extravaganza!
To get an exact price on the cake you would like, let me know, and I can give you a personalised quote.
How big is a portion?
Almost every single wedding cake bakery has their own idea of what a portion of wedding cake is. Here is a small guide to help clear up ambiguity and so you know what you can expect with my cakes.
Standard wedding cake portion
(The size of an index finger)
1.5cm x 1.5cm
(A reasonable sized piece of cake)
2cm x 5cm
(A ‘slice’ of cake)
5cm x 14cm
What size tiers do I need?
You should always have the number of portions greater than or equal to the number of guests. Wedding cake is such a well established tradition, that you should not risk their not being enough cake for everyone. However, you may want to have more than one portion per guest for a number of reasons:
- You want your guests to have more than one piece of cake.
- You want to use your wedding cake as a dessert.
- You want to keep some of your wedding cake.
- You want some to send to friends & family that couldn’t make the wedding.
- You just want a big cake.
If you just want a big wedding cake, you can have some of your tiers as fake tiers. These are made from food-grade polystyrene and decorated just like a normal cake. Only you will know it’s not all real cake.
Once you have an idea of how many servings you would like, and how much you want to keep left over, then you can use my servings calculator to work out what size tiers you need.
FlissyCakes Wedding cake portion size calculator
What flavours of cake do you do?
Traditionally, wedding cakes were fruit cakes. The only cakes that were dense enough to allow the complex tiered architecture…
…but not everyone likes fruit cake.
Nowadays, thanks to some clever hidden engineering, any type of cake can be made into any structure.
Here are the types of cake I currently offer in both regular tiered wedding cakes and wedding cupcakes:
- Fruit cake*
- Vanilla sponge cake
- Chocolate sponge cake
- Lemon sponge cake
- Orange sponge cake
- Maderia sponge cake
- Carrot cake
- Strawberry sponge cake
- Coconut cake
- Coconut and lemon cake
- Choc chip
- Red velvet
- White choc chip
- Coffee cake
- Pineapple sponge cake
- Cherry sponge cake
- Raspberry sponge cake * Not available as cupcakes.
All my wedding cakes are made from organic ingredients, (where possible) including free range eggs.
Most cakes are available in gluten free and dairy free options.
You can mix and match any of the above flavours with these buttercream/frosting flavours:
- Chocolate (white, milk, dark)
- Chocolate ganache (white, milk, dark)
And these fillings:
- Jams (strawberry, raspberry etc)
- Curds (lemon, orange etc)
- Chocolate fudge (white/milk/dark)
- Chocolate Ganache (white/milk/dark)
How many flavours can I have?
You can have one flavour per tier from my flavours page without changing the price, unless it is fruit cake, which costs slightly more per tier than the sponge flavours.
If you really can’t decide, you can have two flavours in one tier (split half and half) without changing the price either. It is better if you choose flavours that go together if you are going to do this. (i.e. vanilla and chocolate rather than vanilla and carrot cake).
Can I sample some flavours?
I charge £25 for a flavour sample box, which contains 6 cupcakes with flavours and fillings of your choice, with buttercream and icing just like mini wedding cakes.
The sample box will be posted to you first class to ensure they are nice and fresh when they reach you. The postage charge is included in the £25.
If you go on to book a wedding cake from me, the cost of the samples box will be knocked off the price of your cake when you come to pay the final balance.
If you would like to order a sample box, then please e-mail me with the 6 flavours you would like to try.
I make up sample boxes once per month, so depending on when you ask, there may be a small wait for your cupcakes.
Do I have to have fruit cake on the bottom?
Not at all, you can have any type of cake wherever you like, no matter the size or shape of the cake. I put tiny supports into all my wedding cakes, so the top tiers do not sink into the lower ones.
Do you only make the cakes on your website?
Nope! If you see something you like elsewhere, e-mail me and I’ll let you know how much it would cost for me to make it.
If you see two or more different ideas that you would like to incorporate into your cake, I can help you with that too.
I’m always happy to offer design advice on a no-obligation basis, so even if you just want to talk about a cake you are planning to make yourself, send me an e-mail and I’ll point you in the right direction.
What type of flowers should I have on my cake?
If you are having flowers on your wedding cake, you have a choice of:
– The size and arrangement can be anything you want.
– They can be any colour you want, even sparkly, shimmery or glittery.
– They last for years
– You can eat them!
– Sugar flowers tend to be the most expensive, however it depends on the style.
– Sugar flowers are the most fragile, and prone to being damaged if not carefully transported.
– They last forever.
– They are very robust and can be shaped into any arrangement.
– They tend to look quite fake.
– There is a wide selection of silk flowers available, but it doesn’t match that of real flowers or the scope of sugar ones.
– They look like… real flowers!
– You can very easily match your wedding bouquet flowers.
– They are the least expensive type of flowers.
– Real flowers are often treated with harmful pesticides and should not come in contact with edible items.
– They will tend to wither after they are taken out of water and by the end of the evening, they may have started to turn brown.
If you are having sugar flowers on your cake, they will all be made by hand by me, and transported and set up carefully with your cake.
If you are having silk flowers, I can purchase these for you, and I will only charge you what they cost me.
If you are having real flowers, I can supply them from my local florist, (again, I will only charge you what they cost me) or I can make arrangements with your florist to collect them from the shop or the venue to set up on your cake. There is no additional charge for this service.
What type of sugar flowers do you make?
The great thing about having sugar flowers on your wedding cake, apart from looking gorgeous, is that they can be made any size, and colour and any arrangement, which means I can match them exactly to your bouquet or bridesmaid dress fabric, and you can even have them sparkly, shimmery or lustered.
There is supposed to be a fancy page here showing all the different types of flowers that I can make, but unfortunately it isn’t ready yet.
I’ve not come across a type of flower I can’t make yet, but if it is really obscure or delicate then contact me and I’ll let you know if I can do it.
What are your cakes made from?
All my wedding cakes are made from organic ingredients where possible, including free-range organic eggs. They contain flour, sugar, butter and eggs.
Where possible, ingredients are locally sourced and I use the finest quality organic flavourings also.
The only thing I cannot guarantee to be organic are the synthetic ingredients like flower paste and edible glue.
Special dietary requirements
I make gluten free, egg free, lactose free and halal wedding cakes for the same price as my normal wedding cakes. The only thing I cannot guarantee is that any of my cakes are free from nuts. Also, I cannot make Kosher cakes.
One proviso that I should put on this is that egg-free cakes are very light and fluffy, and as a result tend to go a bit lumpy when covered with icing. You are welcome to have this included with your cake, but I would recommend that I make a separate mini egg free cake to supplement your main wedding cake if this is a requirement of yours.
How does delivery work?
The day before:
If I have your mobile number, you will get a text message or an e-mail from me to let you know that there have been no problems during the creation of your wedding cake, and that it is ready to be delivered on schedule.
On the day:
If you are having fresh flowers on your cake we will pick them up from the florist, and keep them in water until about an hour before you are due to arrive at your venue.
I will deliver the wedding cake and any stands or pillars to the venue, and set it up in the place it will stay for the duration of your reception. Once setup is complete, I will send you a picture message of your cake, and let you know that everything is ready for when you arrive.
I will then sign the cake over to the venue to be responsible for its safe keeping until you arrive.
The day after:
If you have hired any stands or other props from me, they should be cleaned and returned the day after the wedding to:15 Woodstock Road Altrincham Cheshire WA14 5JB
Alternatively, you can choose to have me take care of collecting the stand from the venue for a flat rate of £15 regardless of the stand or the venue.
Most couples usually opt for this, as I charge £15 per day for late stands and you can concentrate on enjoying being married, and I’ll worry about the hired equipment.
How much does delivery cost?
Delivery is free for wedding cakes over £100 that are to be delivered within 20 miles of Altrincham. You can see what areas are included for free delivery on the map below:
If your delivery address is more than 20 miles away, I charge a small delivery fee. Please contact me for an estimate.
Please note: I cannot do deliveries on Sundays before 2pm.
How does stand hire work?
If you are hiring a stand or pillars, there will usually be a small hire charge (£5 for pillars, £25 for stands) and a deposit (£25 for pillars, £100 for stands) both of which will be due when you pay your balance 6 weeks before.
For the deposit, you can send a cheque which I will keep until after the wedding, and return to you when the stand is delivered safely, or you can pay by any of the other means of payment I accept and I will return the deposit to you the same way you paid.
If you have hired any stands or other props from me, they should be cleaned and returned the day after the wedding to:
15 Woodstock Road Altrincham Cheshire WA14 5JB
Alternatively, you can choose to have me take care of collecting the stand from the venue for a flat rate of £25 regardless of the stand or the venue.
Most couples usually opt for this, as I charge £5 per day for late stands and you can concentrate on enjoying being married, and I’ll worry about the hired equipment.
What stands are available to hire?
Apart from cupcake stands, I don’t have my own wedding cake stands that I hire out. Instead I hire them on behalf of my customers from 6 different local suppliers, and I only charge you what they cost me.
The advantage of this is that I don’t have to charge massive hire charges to cover the cost of me buying and storing the stands, and also you get a massive selection to choose from.
Unfortunately, because of my arrangement, it means I can’t provide pictures of the stands that are available, but between the 6 suppliers, they have over 100 different stands, so I’m sure I’ll be able to get the stand you want.